Monthly Archives: July 2013

Leaders Coming Together to Improve Outcomes

As we enter the second half of 2013, we, the Home Health Division, find ourselves in a pretty good place. Our overall LEM score is 4.4! This exceptional score is driven by strong performance in all the Pillars – People, Service, Quality, and Finance & Growth.
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Box of Applause in Tennessee

The Knoxville office has been terrific so in May they were sent a box that gave them a well-deserved round of applause. Congratulations Knoxville!

“Knoxville has a great multi-disciplinary approach to patient care and this ensures the patient receive the right care at the right time. I applaud this team every day! Being recognized with the applause box was a nice treat! To celebrate our accomplishments, the applause box was shared at case conferences. It also appeared on various desks as a surprise. It would even applaud over the intercom system to celebrate awesome referral days.” -A note from Crystal Kelley, Administrator for Knoxville, TN

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